Effective Date: 9/3/2025

At Paracausal Group, we are committed to delivering high-quality consulting services. To ensure clarity and protect both our clients and our business, we have established the following refund policy:

Refund Eligibility

• Timeframe: Refund requests must be submitted within seven (7) calendar days from the date of your first consulting session.

• Conditions: Refunds are granted only for services that have been rendered and do not extend beyond the initial session.

• Ineligibility: Requests made after seven (7) days from the date of your first consulting session will not be considered.

Refund Process

• Automatic Approval: Refund requests submitted within the 7-day window are automatically approved, provided that the client has complied with all terms of service.

• Documentation: Clients must provide a valid reason for the refund request, along with any supporting documentation if applicable.

Delivery of Services

• Digital Delivery: All consulting materials, including session documents and overviews, are delivered electronically via email within 48 hours of the session. Clients are responsible for providing a valid email address. Claims of non-receipt will not be considered valid grounds for a refund if materials have been delivered to the email provided.

• Physical Delivery: Physical copies of documents are not provided under this policy.

Chargeback Dispute Defense

In the event of a chargeback dispute:

• Proof of Service: We maintain comprehensive records of all digital communications, session content, and delivery confirmations. These records serve as proof of service in the event of any dispute.

• Terms Agreement: Clients are required to acknowledge and agree to this refund policy at the time of booking. A screenshot or copy of this acknowledgment will be provided as evidence in dispute cases.

• Stripe Compliance: This policy aligns with Stripe’s dispute defense best practices, including the requirement for clear refund policies and evidence of service delivery.

Contact Information

For any questions or concerns regarding this policy, please contact our support team at support@paracausal.group.

Refund Policy